THINKING OF JOINING

How do i join?

All of our memberships are processed online. If you would like help joining then we can also help you by calling us on 08443 181 938 or by sending an email to 

How long do i have to sign up for?

You can join for as long or as little as you like as we have a no contract option. The membership will roll-over until cancelled.

Can I pay my membership by cash?

We unfortunately do not have a cash option. The only way you can set up a full membership is by setting up a Direct Debit online, which requires a UK bank account. You are able to purchase a yearly membership with a credit/debit card via PayPal.

Is the website secure?

Yes, the signup section of the website is secure, and any details entered will be encrypted before being sent to the server.

Can I trial Hone Gym before joining?

Yes, you can sign up for a single days membership for £6.99. You can book and pay for this by clicking on a 'day pass' link and paying with a debit or credit card through through our secure site

Can i view Hone gym before joining?

We have a virtual tour on the home page along with a layout of Hone gym so you can see for yourself what Hone gym is like. You can also come down and check us out but please let us know before you head down. At Hone gym there is no hard sell, no lengthy forms to fill in or sales people who won’t give you the prices when you ask!

What is the minimum age to join Hone Gym?

You need to be 16 years old to join Hone Gym.

When does the first months payment come out of my bank?

Your first membership payment will be collected straight away by debit or credit card, this will cover your 1st months membership and the enrolment fee. Subsequent monthly payments will be debited one month after initial joining and will continue on or around the same day of each month thereafter.

Will I be issued with a membership card by Hone Gym?

You will be issued with a number that is unique to yourself which will enable you to gain access into Hone Gym via a keypad.

How will I receive my pin code?

You will receive your access code as soon as you have joined. You will also receive an email, not long after you have signed up.

Why an enrolment fee?

We want to offer you the best experience for the lowest price. To ‘get you started’ however, there’s stuff that we need to do for you – like personalised access codes, payment security and verification, and member inductions – all of which are covered by the enrolment fee. Stay a member with us and you will never have to pay it again!

What membership is right for me?*

We have a few options of memberships here at Hone Gym that should hopefully suit you. You have the option to pay monthly with NO contract at £21.99 a month and you can cancel any time. Or make a saving and opt-in for a 12 month agreement if you feel you would like to stay with us for only £18.99 a month.

Alternatively you can make even bigger saving by purchasing a year up front.

Don't fancy any of these? then just use HoneGym for the day (within opening times) for only £6.99

All membership options enable you to have full access, with no restrictions.

Choose a membership option >>

Are classes included in the membership?

We do not include classes in our membership, as we don’t believe in making everyone pay for things they may not use. You can pay the instructor directly from £4 a class.

VISITING HONE GYM

My pin code is not working?

This could be that our internet is running slow and you have to allow up to 10 seconds for your pin to register.

Or

Please also check to see if your direct debit has been paid. If not then please contact us for assistance.

What are Hone Gym’s opening hours?

Hone Gym will be open from 6am through until 11pm but the doors will restrict entry after 10pm. Lights and power are timed to switch off not long after 11pm.

How secure is Hone gym?

Please don’t worry, HoneGym is monitored via extensive CCTV coverage with a number of panic buttons around the gym that are direct links to Emergency Services. We also operate a PIN system to access the club so we can also monitor who is going in and out at all times. Additionally to this, Hone gym will be staffed a majority of the day especially during peak times and when all classes are on, so we will be on hand if you need us.

Why are the lights off in the gym during opening times sometimes?

Hone Gym’s lights are all on timer, therefore if there is nobody in the gym at any time then the lights will automatically turn off.

How do I get out of Hone Gym after the doors lock?

There is an internal door release button that is functional at all times.

Gym Rules & Regulations

All visitors must abide by our rules and regulations, so please make sure these are read before visiting.

Gym Rules >>

BEING A HONE GYM MEMBER

Can I share or give my PIN number to somebody else to use?

Under no circumstances can you give or share your PIN number with anybody else as it is unique to yourself. To protect the interests and ensure the safety of our valued, paying members, offenders will receive a fine or have their membership cancelled. All members entering and exiting the Gym are monitored by CCTV to further enhance member safety and prevent PIN number abuse.

I haven’t received my PIN number?

You should receive your PIN number by email shortly after joining. Should you not receive your PIN number or have mislaid it please email the team through the webpage.

Do I have to have an induction?

We do advise attending an induction but it is not compulsory, so why make you do something you don’t want to? But we do offer a free induction that can be booked via email if you would like one.

We also have an 'equipment page' on our website which explains in detail on how to use our equipment, which we also strongly advise going through before you participate in exercise at Hone gym.

Can I get a program or health check?

Yes, you can book a program or a health with one of our qualified personal trainers at a discounted rate.

Will personal training be available?

Yes, this is available at an additional cost either on a one-to-one or group basis.

Can I change my direct debit date?

Yes, you can change your direct debit details in the members area. Please state the direct debit details change when doing this.

Can I freeze my membership?

Yes you can freeze your gym membership. Around two weeks notice is needed and costs £4 a month (free for students, so please state this.) This can be done in the members area and in one month increments (1-6 months).

Please note that if a period is not stated when freezing then we will freeze at the default setting of one month.

Why should I freeze and not cancel my membership?

If you cancel your membership and rejoin in a few months’ time you will need to pay the £20 enrolment fee again. By freezing your membership you hold your place at Hone Gym and avoid paying the enrolment fee.
Hone gym’s ‘price for life’ guarantee still applies to membership that you freeze. However, If you cancel and rejoin, then you will have to join at the current price.

How do I cancel my membership?

In the members area, simply fill in the designated form under the heading 'Direct Debit' or simply call 01444 449166 and have your Membership Ref No. handy. which will start with a 'W'*

Yes its that easy. (We advise around 14 days notice before direct debit due day and suggest you cancel the direct debit yourself after cancellation.)

* memberships can only be cancelled that are not in a contract.

EQUIPMENT & FACILITIES

What equipment do you have?

We have a wide range of unto date equipment. Please view our equipment page to fine out more >>

Do you have WIFI access?

Yes we do. The Wi-Fi code can be found in the members zone.

Are there changing facilities and showers in Hone Gym?

Yes, we provide power showers, changing areas, lockers and toilets.

Are there lockers in Hone Gym?

Yes, bring your own padlock or alternatively you can purchase a padlock from us here at Hone Gym. Lockers are only to be used for the duration of your training session.

Does the facility include sauna, steam, spa and pool?

We are offering a high quality, exercise and gym facility with no ‘thrills or fuss for a very low cost, so therefore have opted not to have a sauna, steam, spa and pool.

Does Hone Gym offer Car Parking?

Hone Gym does offer car parking and is absolutely FREE.

Can I attend the classes, even if I am not a member?

Yes you can. Please email the instructor directly on the class information page.

Go to the class information >>

How do I enquire about the treatment facilities?

Directly with the therapists.

What weight do the dumbbells go up to?

Our dumbbells go up to a whopping 50kgs

What is the weight range of the kettle bells?

The kettlebell weights range from 4kg – 40kg and come as pairs.

Can I Rent Hone Gym’s Studio?

Yes you can. Please contact us through our webpage.

CAN I CONTACT YOU

Yes, send us a message if your question is not answered.





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Or Call us

08443 181 938

HONE GYM

COOPERS PLACE

COMBE LANE (OFF PETWORTH RD)

WITLEY

GODALMING

SURREY

GU8 5SZ

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