How do i join?
All of our memberships are processed online.
How long do i have to sign up for?
You can join for as long or as little as you like as we have a no contract option. The membership will roll-over until cancelled.
Can I pay my membership by cash?
We unfortunately do not have a cash option. The only way you can set up a full membership is by setting up a Direct Debit online, which requires a UK bank account. You are able to purchase a yearly membership with a credit/debit card via PayPal.
Is the website secure?
Yes, the whole of honegym.com is secure, and any details entered will be encrypted before being sent to the server.
How secure is Hone gym?
Please don’t worry, HoneGym is monitored via extensive CCTV coverage with a number of panic buttons around the gym that are direct links to Emergency Services and staff. We also operate an app system to access the club so we can also monitor who is going in and out at all times. Additionally to this, Hone gym will be staffed a majority of the day especially during peak times and when all classes are on, so we will be on hand if you need us.
Can I trial Hone Gym before joining?
Yes, you can sign up for a single days membership for £8.99. You can book and pay for this by clicking on a ‘day pass’ link and paying with a debit or credit card through through our secure site
Can i view Hone gym before joining?
We have a virtual tours along with a large picture and video gallery. You can also see a floor plan / layout of Hone gym so you can see for yourself what it is really like, without the agro of coming in to see what it is like. You can come down and check us out if you’d prefer, but please let us know before hand. At Hone gym there is no hard sell, no lengthy forms to fill in or sales people who won’t give you the prices when you ask!
What is the minimum age to join Hone Gym?
You need to be 16 years old to join Hone Gym.
When does the first months payment come out of my bank?
Your first membership payment will be collected via direct debit around 4 days after you sign up/, this will cover your 1st months membership and the enrolment fee. Subsequent monthly payments will be debited one month after initial joining and will continue on or around the same day of each month thereafter.
Will I be issued with a membership card by Hone Gym?
We do not issue pins or gym cards, we have a phone app that you can download from the App Store which will have a check-in section. You will need to scan this every time you visit Hone Gym.
Why an enrolment fee?
We want to offer you the best experience for the lowest price. To ‘get you started’ however, there’s stuff that we need to do for you – like personalised access codes, payment security and verification, and member inductions – all of which are covered by the enrolment fee. Stay a member with us and you will never have to pay it again!
What membership is right for me?*
We have a few options of memberships here at Hone Gym that should hopefully suit you. You have the option to pay monthly with NO contract at £21.99 a month and you can cancel any time. Or make a saving and opt-in for a 12 month agreement if you feel you would like to stay with us for only £18.99 a month.
Alternatively you can make even bigger saving by purchasing a year up front.
Don’t fancy any of these? then just use HoneGym for the day (within opening times) for only £8.99
All membership options enable you to have full access, with no restrictions.
Are classes included in the membership?
We do not include classes in our membership, as we don’t believe in making everyone pay for things they may not use. You can pay the instructor directly.
My QR / Barcode app is not working?
When you clock in, please start pushing the door straight away until the door unlocks.
Please check to see if your direct debit has been paid. If not then please contact us for assistance.
What are Hone Gym’s opening hours?
Hone Gym will be open from 5am through until 11pm but the doors will restrict entry after 10pm. Lights and power are timed to switch off not long after 11pm.
Why are the lights off in the gym during opening times sometimes?
Hone Gym’s lights are all on timer to reduce our carbon foot print, therefore if there is nobody in the gym at any time then the lights will automatically turn off.
How do I get out of Hone Gym after the doors lock?
There is an internal door release button that is functional at all times.
Gym Rules & Regulations
All visitors must abide by our rules and regulations, so please make sure these are read before visiting.
Can I share or give my membership details to somebody else to use?
Under no circumstances can you give or share your membership with anybody else as it is unique to yourself. To protect the interests and ensure the safety of our valued, paying members, offenders will receive a fine or have their membership cancelled. All members entering and exiting the Gym are monitored by CCTV to further enhance member safety and prevent membership abuse.
Do I have to have an induction?
We do advise attending an induction but it is not compulsory, so why make you do something you don’t want to? But we do offer a free induction that can be booked via email if you would like one.
We also have an ‘equipment page’ on our website which explains in detail on how to use our equipment, which we also strongly advise going through before you participate in exercise at Hone gym.
Can I get a program or health check?
Yes, you can book a program or a health check with one of our qualified personal trainers at a discounted rate.
We also offer a virtual gym online. This is all completely free for Hone Gym members. There you will have access to a full exercise library, workout programs, eating plans and health and fitness tools so you can keep track on things like your BMI, BF% and more.
Will personal training be available?
Yes, this is available at an additional cost either on a one-to-one or group basis.
Can I change my direct debit date?
Sure, just drop us a message.
Can I freeze my membership?
Yes you can freeze your gym membership. Around 10 days notice is needed and costs £4 a month (free for students and senior citizens, so please state this.)
Why should I freeze and not cancel my membership?
If you cancel your membership and rejoin in a few months’ time you will need to pay the £20 enrolment fee again. By freezing your membership you hold your place at Hone Gym and avoid paying the enrolment fee.
Hone gym’s ‘price for life’ guarantee still applies to membership that you freeze. However, If you cancel and rejoin, then you will have to join at the current price.
How do i unfreeze my membership?
If you need your membership unfrozen then please drop us an email.
How do I cancel my membership?
Yes its that easy. (We advise around 14 days notice before direct debit due day and suggest you cancel the direct debit yourself after cancellation.)
* memberships can only be cancelled that are not in a contract.
What if there is a fire?
Please read and follow the emergency procedure that is located on the gym wall.
Keep up to date with our rules and regulations.
What equipment do you have?
We have a wide range of unto date equipment. Please view our equipment page to fine out more >>
Do you have WIFI access?
Yes we do.
Are there changing facilities and showers in Hone Gym?
Yes, we provide power showers, changing areas, lockers and toilets.
Are there lockers in Hone Gym?
Yes, bring your own padlock or alternatively you can purchase a padlock from us here at Hone Gym. Lockers are only to be used for the duration of your training session.
Does the facility include sauna, steam, spa and pool?
We are offering a high quality, exercise and gym facility with no ‘thrills or fuss for a very low cost, so therefore have opted not to have a sauna, steam, spa and pool.
Does Hone Gym offer Car Parking?
Hone Gym does offer car parking and is absolutely FREE. Please park in any space despite their being a name on it.
Can I attend the classes, even if I am not a member?
Yes you can. Please email the instructor directly.
How do I enquire about the treatment facilities?
Directly with the therapists.
What weight do the dumbbells go up to?
Our dumbbells go up to a whopping 50kgs
What is the weight range of the kettle bells?
The kettlebell weights range from 4kg – 40kg and come as pairs.
Can I Rent Hone Gym’s Studio?
Yes you can. Please contact us through our webpage.
What is the FitSence Phone App
FitSense is a revolutionary fitness app that has been developed in line with psychological research and directly tackles the key emotional reasons that drive people to quit their fitness routine.
What Features are on the FitSence Phone App
The app is used for entering HoneGym with its unique QR scanner.
There is a library of high quality exercise videos.
Personalised Workouts straight to your phone
Make your own workouts
Track & Monitor.
Socialise with existing members.
Check-In to Hone Gym.
Bluetooth ready for heart rate monitors and smart watches.
How do i get the FitSence app?
You can download it from the apple and google store. Alternatively, there are QR codes to scan around the gym or in emails that are used to correspond with our members.
How do i get a password for the Fitsence App?
You will receive a password via email after joining Hone Gym online.
Show me more of the FitSence Phone App
How do I access the Virtual HoneGym?
When you join on a monthly membership, you will need to register to our website with your joining details. There you will have access to the virtual hone gym along with other information.
Whats included in the virtual hone gym?
There is a variety of exercises, workout programs, eating plans, fitness classes and sports therapy videos for you to stream on any device, at home of in Hone gym.
Is the Virtual Gym free?
Virtual HoneGym is free for all Hone Gym members.
How do I add a workout or exercise to my favourite list?
Go to your desired workout or exercise – click ‘add to favourite’ link and the star will light up. Thats how you know that certain exercise or workout is in your favourites list.
How do I remove an exercise or workout from my favourites list?
Simply log into your dashboard area and click on the cross on the desired workout or exercise you wish to remove.
How do I change my username or password?
This is done in the ‘dashboard’ section when logged in.
How do I access the health & fitness tools?
You will find these in the dashboard along with other information you may need.
Whats the selection like?
We have plenty of work out videos for you to chose from with plenty of variety. whether its a quick stretch you want or a sports specific work out.
We are always adding new workouts on a regular basis.
Are the videos in high definition?
Yes they are.
What can I use to stream Virtual Hone Gym to my device
You can watch and follow instantly from any device that is connected to the internet such as computers streaming players, phones, tablets and internet/app TVs
You can also mirror link Virtual Hone Gym from your smartphone or tablet to your smart TV. You are also able to connect to a TV via your smart device or computer with a necessary lead.
Send us a message if your question is not answered.
Or Call us
08443 181 938
What is Hone Gyms address?
Combe Lane (off the Petworth Rd)
Surrey. GU8 5SZ